Marketing & Press

Free Shipping

We offer free standard shipping on all orders over $50 - anywhere in Canada or the US!
We ship daily our warehouses in the US and Canada.

1 Year Limited Warranty

All products purchased through JCPal.com come with a 1 Year Limited Warranty against defects in materials and workmanship.
This warranty covers the original purchaser from the date or purchase.

Hassle-free returns

We want you to love your JCPal product, so if for any reason you’re unhappy simply return it within 30 days of your order for a full refund.

Designed for Microsoft Surface

We're a licensed Microsoft accessories partner and this product has been Designed for Surface certified, so you can be sure it's
fully compatible and meets the design standard you expect for your Surface device.

You can see our partner status as well as all our Microsoft certified products on the Microsoft Accessory Partners website.

• Canada
• United States
• International

• Priority™	Xpresspost™	Regular Parcel™
  Local: Next day Regional/National: Next day	Local: Next day Regional: Next day National: 2 days	Local: 2 days Regional: Up to 5 days National: Up to 9 days
  ✔︎ Tracked	✔︎ Tracked	✔︎ Tracked

• USPS Priority Mail	Tracked Packet™ USA	Expedited Parcel™ USA	Xpresspost™ USA
  3 - 5 days	4 – 7 days	4 – 7 days	2 - 3 days
  ✔︎ Tracked	✔︎ Tracked	✔︎ Tracked	✔︎ Tracked

• Note: We recommend adding Route shipping insurance on all international orders to protect them if the parcel is lost, stolen or undeliverable. For more information, click here.

  USPS First Class International	Small Packet International Air	International Parcel™ Air	Tracked Packet™ International	Xpresspost™ International
  7 – 21 days	6 - 10 days	6 – 12 days	6 – 11 days	4 – 8 days
  ✗ Limited tracking	✗ No tracking	✗ No tracking	✔︎ Tracked	✔︎ Tracked